Mercedes PRO is available for Metris and Sprinter models[1, 2]
Find out how Mercedes PRO can improve your day-to-day business operations below.
Be one of the first to start with Mercedes PRO connect — free of charge.
The go-live of Mercedes PRO connect in new Mercedes-Benz Vans marks the start of this innovative connectivity package. Enjoy the benefits of Mercedes PRO connect and bring your business to a new level of efficiency. Start today, and explore any of the services of Mercedes PRO connect free until 06/30/2021.
Experience our welcome package and start right now.
THE CONNECTIVITY GATEWAY
Mercedes PRO Portal
Manage your Mercedes PRO account with the Mercedes PRO Portal.
Account management – Create your account and fully manage Mercedes PRO connect solutions
Assign capabilities – Select and assign new Mercedes PRO connect products and services to each vehicle
User management – Create additional users and assign roles and authorizations to each user
Vehicle administration – Quickly add and manage vehicle information
Ready to activate services for your business?
Mercedes PRO connect App 
The direct line to the driver
With the Mercedes PRO connect App, the driver can easily access valuable vehicle and job-related information.
Communication Module 
The central point of contact
Available in new Sprinter and Metris vans, the Communication Module ensures the broadest range of connectivity from the start, quickly transmitting data with the permanently installed 4G LTE SIM card. As the prerequisite for using Mercedes PRO connect services, the Communication Module makes your daily work even more efficient.
Vehicle Management Tool
The control center
The fleet manager’s customized hub of connectivity that provides a comprehensive overview of fleet resources — simplifying logistics and increasing productivity.
OPTIMIZED ASSISTANCE BUNDLE*
• Increase safety.
• Improve navigation.
• Optimize maintenance planning.
*Complimentary for 36 months after new vehicle purchase and activation date
OPTIMIZED ASSISTANCE BUNDLE BENEFITS
Improve your overall work experience by increasing safety, improving navigation and route planning, as well as optimizing vehicle health. This bundle is complimentary for 36 months after van purchase in conjunction with activation of services in the Mercedes PRO Portal.
Start today and explore any of the services of Mercedes PRO connect free until 06/30/2021.
(Sprinter Models Only)
Live Traffic Information
Internet in the Car
Maintenance and Repair Management
Online Map Update
• Receive notifications when important maintenance is due with Maintenance and Repair Management
• Multimedia Functions make work easier on the road with voice control, Internet radio, and Internet search.
In the event of a crash, Emergency Call System  automatically calls for immediate emergency response and sends the fleet manager important accident information.
Request and receive immediate breakdown and accident assistance with Accident and Breakdown Management.
Car-to-X Communication leverages data from the other vehicles to notify the rest of the fleet of hazardous conditions.
EFFICIENT FLEET MANAGEMENT BUNDLE
Increase fleet efficiency.
Control vans remotely.
EFFICIENT FLEET MANAGEMENT BUNDLE BENEFITS
Increase efficiency with a complete overview of your van and fleet from the Vehicle Management Tool. Digitalize your fleet through Remote Control and simplify your business.
Start today and explore any of the services of Mercedes PRO connect free until 06/30/2021..
In case of theft, Theft Warning sends notification and tracking information to the Vehicle Management Tool.
Locate vehicles using geofencing technology and mark specific locations on the map for drivers with Vehicle Operations.
Use Remote Control to lock/unlock doors and control auxiliary heating from a distance with the Mercedes PRO connect App.
Maintain a full overview of fleet and individual vehicle status with Vehicle Supervision.
This is how you get started in your new Mercedes-Benz Van with Mercedes PRO.
Do you want access to diverse connectivity and fleet solutions in your new connected Mercedes-Benz Van?
We recommend visiting an authorized Mercedes-Benz Van dealership to set up Mercedes PRO, but if you would like to complete the process yourself, you will find helpful instructions, questions, and answers as well as all the details about prerequisites and technical requirements related to setting up and using Mercedes PRO here — simply and clearly arranged.
In-vehicle services with Mercedes me connect
With Mercedes me connect, you may never want to leave your Mercedes-Benz Van. Activate your in-vehicle services to enjoy:
- Live Traffic Information
- Online map updates
- Car-to-X communication
- Advanced speech recognition and natural language understanding (MBUX)
- Software updates
- In-Car WiFi
- TuneIn® radio
- And more
Convenient features, right on your phone
with the Mercedes me connect app
The Mercedes me connect app gives you total overview and control over your Mercedes-Benz Van. Download the app today to take full advantage of your Mercedes me connect services:
- Remotely lock or unlock the doors of your van
- Find your van on a map
- Get up-to-the-minute vehicle data
- Maintain your van
- Sync with Google Home and Amazon Alexa
- Send a location to your in-vehicle navigation
- And more
Contact your dealer to get Mercedes me connect started. Then download the app, create a profile and have your Mercedes-Benz Van in the palm of your hand.